SMS Terms
Last updated: November 8, 2026
Program
Program name: ProTek Integration Text Messaging. Operated by: ProTek Integration, Inc., which makes AccessAdmin, VisitorManager, HOA Technology, PhoneIsKey, ProtekMS and HeadlightSticker. Consent to receive text messages is not a condition of any purchase or service.
Message types
- Verification codes: one-time codes you request to sign in, reset a password or confirm your phone.
- Account and service messages: guest passes and visitor alerts, gate and door alerts, technician and appointment updates, order and shipping notices, and replies to your support requests.
- Marketing messages (only if you separately opt in): product news, offers and event invitations, up to 4 per month.
How to opt in
- Online: enter your mobile number at protekintegration.com/sms-opt-in and check the box for the messages you want. There are two separate boxes, one for account and service messages and one for marketing messages. Both are unchecked by default and neither is required.
- In our products: when you add a mobile number in AccessAdmin, VisitorManager, HOA Technology, PhoneIsKey or ProtekMS account settings, you can choose to receive account and service texts using the same wording.
- Verification codes: when you tap 'Text me a code' on a sign-in, password reset or account security screen, we text a one-time code to the number you entered. You can choose email instead.
- Guest passes: a VisitorManager or HOA Technology resident may enter your number, with your permission, so you receive a gate pass. The first text tells you how to reply STOP.
- You can also text START or YES to the number that texts you to resubscribe after opting out.
Consent wording
Account & service
“Text me account and service updates. I agree to receive recurring automated texts from ProTek Integration, Inc. and its products (AccessAdmin, VisitorManager, HOA Technology, PhoneIsKey, ProtekMS and HeadlightSticker) at this number about my account, service and appointments, guest passes, orders and support requests. Consent is not a condition of purchase. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out. See our SMS Terms and Privacy Policy.”
Marketing
“Text me offers and news. I agree to receive recurring automated marketing texts (product news, offers and event invitations) from ProTek Integration, Inc. and its products at this number. Consent is not a condition of purchase. Up to 4 msgs/month. Msg & data rates may apply. Reply HELP for help, STOP to opt out. See our SMS Terms and Privacy Policy.”
Verification code screens
We'll text a one-time code to this number. Msg & data rates may apply. Reply STOP to opt out, HELP for help. See SMS Terms and Privacy Policy.
Sample messages
VisitorManager (ProTek): Your verification code is 482913. If you didn't request it, ignore this text. Reply HELP for help, STOP to opt out.
ProtekMS (ProTek): Technician Mike is on the way for work order #24117, ETA 10:40 AM. Details: https://prtk.io/w/24117 Reply STOP to opt out.
VisitorManager (ProTek): Hi Dana, Alex Kim added you as a guest at Oak Ridge HOA for Fri 11/13. Your gate pass: https://prtk.io/g/7KQ2M Reply STOP to opt out.
HeadlightSticker (ProTek): Annual sticker renewals are open. Order by 12/15 and save 10%: https://prtk.io/m/hs10 Reply STOP to opt out.
Frequency, cost and help
- Message frequency varies: verification codes only when you request one; account and service messages depend on your activity; marketing messages up to 4 per month.
- Msg & data rates may apply.
- Reply STOP (or CANCEL, END, QUIT, UNSUBSCRIBE) to opt out of the program on that number. You'll receive one confirmation and nothing more.
- Reply HELP for help, or contact 10dlc-contact [at] protekint [dot] com or 949-200-7776.
- Carriers are not liable for delayed or undelivered messages.
Privacy
Mobile phone numbers and SMS opt-in data are never sold or shared with third parties for marketing purposes. See our Privacy Policy for details.
Contact
ProTek Integration, Inc.
9601 Irvine Center Dr.
Irvine, CA 92618
Phone: 949-200-7776
Email: 10dlc-contact [at] protekint [dot] com